VERIFIED OFFICIAL DIRECTIONS
If you have a problem but do not know whom to contact, begin here. Choose the area that best describes what you need.
This directory provides general educational and orientation information. It does not replace the police, a doctor, a lawyer, a social worker, or a public authority, and it cannot guarantee that a particular body will resolve a case.
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PRACTICAL TEMPLATES
Choose a short template, copy it to your device, and edit it to match the facts. The site does not send or store anything you enter.
Do not publish a national identification number, identity document, medical records, address, or other sensitive data in a public place. Send such information only through the institution’s official protected channels when it is necessary.
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: REQUEST FOR ASSISTANCE Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please review the matter and direct me to any assistance available within your authority. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: OFFICIAL ENQUIRY Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please provide an official explanation of the matter described and identify the applicable procedure. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: COMPLAINT Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please review the action or omission described and inform me of the outcome and any available appeal route. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: REPORT Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please examine the circumstances described and, where grounds exist, take action within your competence. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: REQUEST FOR INFORMATION Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please provide the information identified below or explain where and through which procedure it can be obtained. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: LETTER TO A MUNICIPALITY Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please examine the local matter described and tell me which department is competent and what next steps are available. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: LETTER TO A SOCIAL SERVICE Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please assess which social service or procedure may be relevant and which official documents are required. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]
TO: [official name of the institution or recipient] FROM: [full name and identifying details, only if required] SUBJECT: LETTER TO AN EMPLOYER Dear Sir or Madam, My name is [name], and I am contacting you about the following matter: [brief, accurate, chronological description; include relevant dates, places, and case numbers] Please provide a written reply and assistance concerning the employment matter described, under the applicable rules and internal procedures. Attachments: [list only necessary documents, or write “none”]. Preferred reply method: [official postal address, telephone, or email]. Date: [day/month/year] Signature: [name and signature, if required by the channel]